Support
Last updated [Month DD, YYYY]
Get help, report a problem, or delete your account.
Contact us
We're here to help. Reach the StarSing team at:
- General support: support@starsing.tech
- Safety & abuse reports: safety@starsing.tech
- Privacy requests: privacy@starsing.tech
- Post: [company address]
We aim to respond within [1–2 business days]. Confirmed safety or abuse reports are actioned within 24 hours.
In an emergency, call your local emergency number first.
StarSing support is not a substitute for emergency services.
Report objectionable content or a user
Use the report control on any profile, message, review, or trip in the app, or email [safety@starsing.tech]. See our Community Guidelines for what happens next. You can also block a user in-app to stop further contact.
Delete your account
Open the app and go to Account → Delete account, or email [privacy@starsing.tech]. This removes your account and associated personal data, subject to records we're legally required to keep. Details are in our Privacy Policy.